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General questions:
Who are we and how can we help you?
Tokibot is an AI-based chat bot software. Tokibot learns from the information on your website and the documents you provide. Then, when any user interacts with the chat form, it automatically responds based on the information it learns.
Tokibot brings several benefits to businesses, including:
1. Improved customer service: Infyneo can provide quick and accurate responses to customer inquiries, leading to better customer satisfaction.
2. Cost savings: By automating repetitive tasks, Infyneo can help businesses save time and resources that would otherwise be spent on manual customer service.
3. Increased efficiency: Infyneo can handle multiple customer inquiries at once, leading to faster response times and improved overall efficiency.
4. Enhanced customer experience: Infyneo can provide personalized recommendations and tailored responses based on customer preferences, leading to a more engaging and positive customer experience.
5. 24/7 availability: Infyneo can be available to assist customers 24/7, ensuring that they can get the help they need at any time.
Overall, Infyneo can help businesses streamline their customer service operations, improve customer satisfaction, and increase efficiency, leading to better overall business performance.
Tokibot can be used by a wide range of businesses and organizations in various industries. Here are some examples of who can benefit from using Tokibot:
1. E-commerce businesses: E-commerce companies can use Tokibot to provide customer support, answer product-related questions, assist with order tracking, and help customers with returns or exchanges.
2. Financial institutions: Banks, insurance companies, and other financial institutions can use Tokibot to provide account information, answer basic financial questions, help with transactions, and offer financial advice.
3. Travel and hospitality companies: Airlines, hotels, travel agencies, and other businesses in the travel and hospitality industry can use Tokibot to assist customers with booking reservations, provide travel information, answer questions about travel policies, and offer customer support.
4. Retail businesses: Retailers can use Tokibot to provide product recommendations, offer assistance with product inquiries, process orders, and handle customer service inquiries.
5. Healthcare providers: Hospitals, clinics, telemedicine services, and other healthcare providers can use Tokibot to schedule appointments, provide basic medical information, answer health-related questions, and offer patient support.
Overall, Tokibot can be customized to suit the specific needs of different industries and businesses, making it a versatile tool for improving customer service and efficiency.
When Tokibot cannot answer a user's question or if the query falls outside its scope of knowledge or capabilities, it can be programmed to provide a response such as:
1. Initiate escalation: Tokibot can transfer the conversation to a live agent or customer service representative who can provide more in-depth assistance.
2. Provide alternative options: Tokibot can suggest other resources such as FAQs, knowledge bases, or self-service options that might address the user's query.
3. Apologize and ask for more information: Tokibot can acknowledge that it doesn't have the answer and request further details from the user to better understand their question or concern.
4. Offer to follow up: Infyneo can offer to gather more information or escalate the issue to ensure a resolution and then follow up with the user at a later time.
By handling situations where it cannot provide an answer gracefully, Tokibot can help maintain a positive user experience and ensure that customers' needs are addressed effectively, even when it encounters limitations in its capabilities.
License usage:
How to register and use Tokibot?
To sign up and use Tokibot, you can follow the steps below:
1. Visit the website https://tokibot.com
2. Choose the package you like or try our software on the website or platform. Click on it and follow the prompts to create an account. You may need to provide basic information such as name, email address and password.
3. Log in: After creating an account, log in to your Tokibot account using the credentials you set up during the registration process.
4. Access Tokibot: After logging in, you will be able to access the Tokibot virtual assistant or chatbot management interface. You can easily integrate Tokibot into your website through the management interface.
5. Users using Tokibot: When users visit your website and use the Tokibot chatbot, they can ask questions, seek help, or interact with Tokibot based on Tokibot’s capabilities and features. Tokibot can assist users in performing various tasks, providing information, making recommendations, and more based on the services it is designed to support.
6. Explore the features: Take the time to explore Tokibot’s features and functionality to get the most out of your experience. Get familiar with the options available and how to interact effectively with Tokibot.
If you encounter any issues during registration or usage, you can contact customer support for assistance. Enjoy using Tokibot for your questions and tasks!
Yes, we have customer support throughout the process. To receive support, please visit https://tokibot.com/contact/ or message us directly via the chatbot on the right side of the website.
We can refund if we receive your request within the first month of using the service. To get a refund, please contact our support.